We are updating our company policies effective December 1, 2021 as follows:
Scheduling: Member scheduling will be from the 10-12 of each month with regular scheduling opening on the 13th of each month.
Example: The January 2022 calendar will open on December 10 and members get exclusive booking access for 3 days. After the member booking window is complete regular scheduling opens. The member booking window will be listed on the scheduling page as a reminder.
If a non-member books a time slot during the member booking window the session will be cancelled. If you would like to purchase a membership we have 15 remaining $149 annually.
Booking Deposit: Year-to-date we have had over 4,000 cancellations.
We will require a $25 nonrefundable deposit on each training session. Deposits are non-refundable and non-transferable. If a client cancels for any reason the deposit will be forfeited. We will continue to send out confirmation emails, reminder emails and text messages. In the event your instructor has a conflict resulting in a cancellation of your lesson you will receive credit for your deposit - or - we will reschedule your session and the deposit will be transferred to your rescheduled time slot. 7 Deadly Spins Fastpitch is no longer able to evaluate cancellations on a case by case basis.
We can't make our training session can we reschedule? If you are unable to attend your reserved time slot you can cancel your session and rebook another time slot that works.
What if my child is sick or injured?
We understand that under some circumstances your child may not be able to attend a training session due to a medical reason. In the event of a 24-hour cancellation for illness or injury a doctor’s note is required to avoid a cancellation charge. Once a doctor’s note has been received 7 Deadly Spins Fastpitch will credit the client’s deposit toward a future lesson. No refunds will be provided.
Important: It is the client’s responsibility to notify 7 Deadly Spins Fastpitch AND update their training schedule if necessary. 7 Deadly Spins Fastpitch is not responsible for following up with clients to check if their child has been released to train.
Refunds: 7 Deadly Spins Fastpitch DOES NOT provide refunds under any circumstance.
Effective December 1, 2020 our pricing structure will be updated as follows:
Hitting, Catching, Fielding
Semi Private: $40
Semi Private: $50
Semi Private $40
Private: $90 - Private Training available at the instructor's recommendation only
Semi Private: $70
Client agrees to the cancellation policy stated below:
· 24-Hour Notice: Appointments may be cancelled if done so at least 24-hours in advance of the scheduled time by the client.
· Less Than 24-hour Notice: If a cancellation is made within 24-hours of the scheduled time, full payment is due.
· No-Show Policy: Any appointment that the client does not show up for will automatically be charged.
· In the event of a cancellation all deposits are forfeited.
· After three (3) 24-hour cancellations clients are required to pre-pay for appointments. These appointments are non-refundable and are paid via credit card.
· Cancellations are not confirmed until a cancellation is completed the 7 Deadly Spins Fastpitch, LLC scheduler.
· 7 Deadly Spins Fastpitch is unable to make changes to schedules via Facebook or Instagram Direct messages.
· Clients are expected to cancel via the scheduler or by calling the front desk. 7 Deadly Spins Fastpitch has a direct text line to the front desk, however it is monitored during business hours. It is best to cancel via the app to avoid any cancellation fees.
· Credit cards on file will be charged according to the cancellation policy listed above.
Definitions: Appointment refers to any lesson or group class
Special events including but not limited to camps, clinics and guest instructor sessions have separate cancellation policies listed in the event description
Client hereby agrees to the following:
Using the facilities and participating and engaging in any activity with 7 Deadly Spins Fastpitch, LLC (DBA 7 Deadly Spins Fastpitch) involves the risk of injury to you or your guest, whether you or someone else causes it. Specific risks vary from one activity to another and the risks range from minor injuries to major injuries, including death. Even with clear instruction there is the possibility of injury and it is your responsibility to consult a doctor regarding your ability to participate in class.
In consideration of this, you understand and voluntarily accept this risk and agree that 7 Deadly Spins Fastpitch, its owners, officers, directors, employees, volunteers, agents, and independent contractors will not be liable for any injury, including, without limitation, personal, bodily, or mental injury, economic loss or any damage to you, your spouse, guests, unborn child, or relatives resulting from any negligence of 7 Deadly Spins Fastpitch, or anyone on 7 Deadly Spins Fastpitch’s behalf or anyone using the 7 Deadly Spins Fastpitch facilities whether related to exercise or not.
You agree to indemnify, defend and hold 7 Deadly Spins Fastpitch harmless against any liability, damages, defense costs, including attorney fees, or from any other costs incurred in connection with claims for bodily injury, wrongful death or property damage caused by your negligence or 7 Deadly Spins Fastpitch’s negligence.
Further, you acknowledge that 7 Deadly Spins Fastpitch and did not give you medical advice relating to your physical condition and ability to use the facility and engage in activities.
By signing below, you acknowledge and agree that you have read the foregoing and know of the nature of the activities at 7 Deadly Spins Fastpitch and you agree to all terms herein.
Credit Card On File and Credit Card Authorization Form
All clients are required to have a credit card on file.
Client agrees to pay any applicable charge(s) associated with their account, according to the card issuer's agreement. Client understands that this document will serve as authorization on the credit charges and as a Signature-on-File for all authorized charges and outstanding balances now and in the future.
Any costs associated with products or services purchased or used will be billed in accordance to the method, schedule, and policies outlined in the Agreement.
Furthermore, the client understands that using a credit card fraudulently is illegal and charges will be pursued to the fullest extent of the law.
Photo Use Release
I authorize 7 Deadly Spins Fastpitch the right to take, edit, alter, copy, exhibit, publish, distribute and make use of any and all pictures or video taken to be used in and/or for legally promotional materials including, but not limited to, newsletters, flyers, posters, brochures, advertisements, fundraising letters, annual reports, press kits and submissions to journalists, websites, social networking sites and other print and digital communications, without payment or any other consideration. This authorization extends to all languages, media, formats and markets now known or hereafter devised.
Our instructors are invested in your success. In the event an instructor is not able to make a scheduled session due to illness or personal reasons 7 Deadly Spins Fastpitch reserves the right to substitute an instructor for the training session. In the event of a substitution clients will be notified by email. In the event no instructors are available to substitute the session will be cancelled and clients will be notified.
In the event of a weather emergency or a government mandated closure (declared by local or state government, resulting in closure of facilities), 7DS will make every effort to reschedule sessions. 7DS cannot guarantee your original instructor’s availability for rescheduled sessions.
Payments are due at time of service or in advance.
7DS can be reached via phone or by text at 610-440-4349.
In the event the client needs to make a change to their schedule we ask that you login to the scheduler and make changes. If you are canceling a lesson after the cancellation window has passed the only way to cancel is by calling the front desk or by texting the front desk.
WE RESPOND TO ALL MESSAGES DURING BUSINESS HOURS
Please note that the cancellation policy is in effect and cancellations must be completed outside the cancellation window to avoid any fees.
7DS is unable to make any changes to schedules via Email, Facebook, Instagram, or other social media platforms.
7DS uses Simple Text as our messaging platform. By signing this waiver the client agrees to receive promotional messages for daily openings and special events. Reply STOP to stop or HELP for help. We send up to 2 messages per day via mass messaging. You can reply back at anytime with questions
Due to the nature of our special events, camps and clinics our cancellation policy may vary based on event timeline, popularity and availability. Please refer to the specific cancellation and refund policy attached to the sign up.