Booking Deposit:
We require a $25 nonrefundable deposit on each scheduled session. Deposits are non-refundable and non-transferable. If a client cancels for any reason the deposit will be forfeited. We will continue to send out confirmation emails, reminder emails and text messages. In the event your instructor has a conflict resulting in a cancellation of your training session you will receive credit for your deposit - or - we will reschedule your session and the deposit will be transferred to your rescheduled time slot. 7 Deadly Spins Fastpitch is no longer able to evaluate cancellations on a case by case basis.
We can't make our session can we reschedule? If you are unable to attend your reserved time slot you can cancel your session and rebook another time slot that works.
What if my child is sick or injured?
We understand that under some circumstances your child may not be able to attend a training session due to a medical reason. In the event of a cancellation for illness or injury a doctor’s note is required to avoid a cancellation charge. Once a doctor’s note has been received 7 Deadly Spins Fastpitch will credit the client’s deposit toward a future training session.. No refunds will be provided.
Important: It is the client’s responsibility to notify 7 Deadly Spins Fastpitch AND update their training schedule if necessary. 7 Deadly Spins Fastpitch is not responsible for following up with clients to check if their child has been released to train.
Refunds: 7 Deadly Spins Fastpitch DOES NOT provide refunds under any circumstance.
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Cancellation Policy
Client agrees to the cancellation policy stated below:
· In the event of a cancellation all deposits are forfeited.
· 24-Hour Notice: Appointments may be canceled if done so at least 24-hours in advance of the scheduled time by the client.
· Less Than 24-hour Notice: If a cancellation is made within 24-hours of the scheduled time, full payment is due.
· No-Show Policy: Any appointment that the client does not show up for will automatically be charged.
· After three (3) 24-hour cancellations clients are required to pre-pay for appointments. These appointments are non-refundable and are paid via credit card.
· Cancellations are not confirmed until a cancellation is completed the 7 Deadly Spins Fastpitch, LLC scheduler.
· 7 Deadly Spins Fastpitch is unable to make changes to schedules via Facebook or Instagram Direct messages.
· Clients are expected to cancel via the scheduler or by calling the front desk. 7 Deadly Spins Fastpitch has a direct text line to the front desk, however it is monitored during business hours. It is best to cancel via the app to avoid any cancellation fees.
· Credit cards on file will be charged according to the cancellation policy listed above.
Definitions: Appointment refers to any lesson or group class
Special events including but not limited to camps, clinics and guest instructor sessions have separate cancellation policies listed in the event description
Credit Card On File and Credit Card Authorization Form
All clients are required to have a credit card on file.
Client agrees to pay any applicable charge(s) associated with their account, according to the card issuer's agreement. Client understands that this document will serve as authorization on the credit charges and as a Signature-on-File for all authorized charges and outstanding balances now and in the future.
Any costs associated with products or services purchased or used will be billed in accordance to the method, schedule, and policies outlined in the Agreement.
Furthermore, the client understands that using a credit card fraudulently is illegal and charges will be pursued to the fullest extent of the law.
Photo Use Release
I authorize 7 Deadly Spins Fastpitch the right to take, edit, alter, copy, exhibit, publish, distribute and make use of any and all pictures or video taken to be used in and/or for legally promotional materials including, but not limited to, newsletters, flyers, posters, brochures, advertisements, fundraising letters, annual reports, press kits and submissions to journalists, websites, social networking sites and other print and digital communications, without payment or any other consideration. This authorization extends to all languages, media, formats and markets now known or hereafter devised.
Instructor Policy
Our instructors are invested in your success. In the event an instructor is not able to make a scheduled session due to illness or personal reasons 7 Deadly Spins Fastpitch reserves the right to substitute an instructor for the training session with or without notice. We do our best to communicate all changes, but sometimes circumstances beyond our control happen!
Weather Policy
In the event of a weather emergency or a government mandated closure (declared by local or state government, resulting in closure of facilities), 7DS will make every effort to reschedule sessions. 7DS cannot guarantee your original instructor’s availability for rescheduled sessions.
Payments
Payments are due at time of service or in advance.
Contacting 7DS/Cancellations/Rescheduling
7DS can be reached via phone or by text at 610-440-4349.
In the event the client needs to make a change to their schedule we ask that you login to the scheduler and make changes. If you are canceling a training session after the cancellation window has passed the only way to cancel is by calling the front desk or by texting the front desk.
WE RESPOND TO ALL MESSAGES DURING BUSINESS HOURS
Please note that the cancellation policy is in effect and cancellations must be completed outside the cancellation window to avoid any fees.
7DS is unable to make any changes to schedules via Email, Facebook, Instagram, or other social media platforms.
Text Messaging
Agreement
Agreement to Receive Text Messages By providing your mobile number, you agree that The Hitter’s Edge and 7 Deadly Spins Fastpitch may send you periodic SMS or MMS messages containing but not limited to important information, updates, deals, and specials.
● You will receive up to 4 messages per month.
● You may unsubscribe at any time by texting the word STOP to the 610-443-0424. You may receive a subsequent message confirming your opt-out request.
● For help, send the word HELP to 610-443-0424.
● Message and data rates may apply. ● United States Participating Carriers Include AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular®, MetroPCS®, InterOp, Cellcom, C Spire Wireless, Cricket, Virgin Mobile and others.
● T-Mobile is not liable for delayed or undelivered messages.
● You agree to notify us of any changes to your mobile number and update your account with us to reflect this change.
● Data obtained from you in connection with this SMS service may include your cell phone number, your carrier’s name, and the date, time and content of your messages, as well as other information that you provide. We may use this information to contact you and to provide the services you request from us.
● By subscribing or otherwise using the service, you acknowledge and agree that we will have the right to change and/or terminate the service at any time, with or without cause and/or advance notice. If you have any questions please contact The Hitter’s Edge and 7 Deadly Spins Fastpitch at 610-443-0424. Will I be charged for the text messages I receive? Though The Hitter’s Edge and 7 Deadly Spins Fastpitch will never charge you for the text messages you receive, depending on your phone plan, you may see some charges from your mobile provider. Please reach out to your wireless provider if you have questions about your text or data plan.
Privacy
Policy Data
We collect personal and activity data, which may be linked.
We use technologies like cookies (small files stored on your browser), web beacons, or unique device identifiers to identify your computer or device so we can deliver a better experience. Our systems also log information like your browser, operating system and IP address. We also may collect personally identifiable information that you provide to us, such as your name, address, phone number or email address. With your permission, we may also access other personal information on your device, such as your phone book, calendar or messages, in order to provide services to you. If authorized by you, we may also access profile and other information from services like Facebook.
Our systems may associate this personal information with your activities in the course of providing service to you (such as pages you view or things you click on or search for). We d
o not knowingly contact or collect personal information from children under 13.
If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information. Location We may collect and share anonymous location data. To customize our service for you, we and our partners may collect, use, and share precise location data, including the real-time geographic location of your computer or device. This location data is collected anonymously in a form that does not personally identify you and is used only to provide and improve our service. We may obtain your consent on your first use of the service.
Access
You can request to see or delete your personal data.
You can sign in to your account to see or delete any personally identifiable information we have stored, such as your name, address, email, or phone number. You can also contact us by email to request to see or delete this information. Deletion We may keep data indefinitely. Sharing We may share personal data with companies we trust. We may share personally identifiable information (such as name, address, email, or phone) with trusted partners in order to provide you with relevant advertising, offers or services. California residents are legally entitled (at no charge and no more than once annually) to request information about how we may have shared your information with others for direct marketing purposes. Contact us for this information: frontdesk@7dsfp.com No mobile information will be shared with third parties/affiliates for marketing and/or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Ad Tracking Ad companies collect anonymous data.
You can opt out.
Ad companies may use and collect anonymous data about your interests to customize content and advertising here and in other sites and applications. Interest and location data may be linked to your device, but is not linked to your identity. Contact
You can ask privacy questions. If you have any questions or concerns about our privacy policies, please contact us: frontdesk@7dsfp.com.
Vendors Service providers access data on our behalf. In order to serve you, we may share your personal and anonymous information with other companies, including vendors and contractors. Their use of information is limited to these purposes, and subject to agreements that require them to keep the information confidential.
Our vendors provide assurance that they take reasonable steps to safeguard the data they hold on our behalf, although data security cannot be guaranteed. Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used. They use this data solely on our behalf.
They do not share it except in aggregate form; no data is shared as to any individual user. Click to see company privacy policies that govern their use of data. Vendors access data on our behalf. In order to serve you, we may share your personal and anonymous information with other companies, including vendors and contractors. Their use of information is limited to these purposes, and subject to agreements that require them to keep the information confidential.
Our vendors provide assurance that they take reasonable steps to safeguard the data they hold on our behalf, although data security cannot be guaranteed. Analytics providers access data on our behalf. Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used.
They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user. Click to see company privacy policies that govern their use of data. Special Special situations may require disclosure of your data.
To operate the service, we also may make identifiable and anonymous information available to third parties in these limited circumstances: (1) with your express consent, (2) when we have a good faith belief it is required by law, (3) when we have a good faith belief it is necessary to protect our rights or property, or (4) to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets. Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law, to do so.
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Our privacy policy may change from time to time
Camps, Clinics and Special Events Cancellation Policy
Due to the nature of our special events, camps and clinics our cancellation policy may vary based on event timeline, popularity and availability. Please refer to the specific cancellation and refund policy attached to the sign up.
Training at Off Site Locations
All training off-site training and events require full payment at sign up. Cancellation fees apply.
Refer to sign up form for specific information about a special event's cancellation policy.